I’ve finally got the internet back again, now using Telkomsel Flash. So far, I’m not very impressed.
I went to their office in Denpasar to activate the HALO chip for the modem. That was “OK”. Except - I bought my own modem, a Huawei E220 which is the same one that Telkomsel Flash uses, but mine is not locked to Telkomsel’s service.
The fun started when we tried the new chip in my modem and the so-called “automatic” installation didn’t work properly. My husband has a theory that because these kinds of modems are seen by the computer’s operating system as a new drive, (like a CD/DVD drive), what often happens is the drivers for the device get installed but not the main communication software (panel?).
He thinks it might be more efficient to hold down the SHIFT key before plugging in the USB modem, so it doesn’t start automatically. Then go to the files on the modem’s drive through Windows Explorer and install the software (and drivers) from there.
My laptop uses Windows Vista Business. When the Telkomsel staff couldn’t get my modem working properly, they swapped it for one of theirs. Guess what? They couldn’t get theirs to work either! They took my laptop out the back for the technicians to figure out the “problem”. It took them a very long time and when they came back, everything was working properly.
The trouble now is when I got home with my modem, (not Telkomsel’s test one), the software is different on my husband’s computers. I probably can’t even use the laptop with my modem…not sure, yet…about to check soon.
Anybody else out there having problems with this?
O….deg…deg Flash
